Consumer Analytics Senior Manager
EY Data & Analytics Team
As a Senior Manager of the Data Engineering, Data Science & AI (DEDSAI) team at EY Tech, you help companies transform into smart organizations by unlocking the hidden value of data. All possible facets of data & analytics are involved: think of data engineering, dashboarding, process mining, data science, machine learning, data strategy, data governance, master data management and data quality, but also themes such as artificial intelligence and the internet or things. As a Senior Manager within DEDSAI, you are extensively trained to help customers by using data to solve the most difficult and urgent problems, respond to new opportunities and realize innovative products and services. EY Tech is currently one of the most important pillars within EY. Globally, one in three employees works in Tech, and EY has more than 50,000 data scientists worldwide!s
The Consumer Analytics centre of excellence is part of the DEDSAI team in Amsterdam. The team acts as a global hub for EY, helping EY’s priority clients make significant improvements to customer experience and customer value by deploying market leading data and analytics solutions.
The opportunity
As Consumer Analytics Senior Manager you’re part of our ambitious, growing and always fun Data & Analytics team. We work with many global customers primarily in Consumer Products & Retail (and also other industries such as: Life Sciences, Chemicals and Healthcare). Our aim is to help our clients to truly understand the behaviors and needs of (their) consumers and act on it to build sustainable consumer relationships.
Your key responsibilities
Lead our Consumer Analytics capability, driving (new) propositions and bring our solutions to the market.
Drive our global clients to create long term sustainable consumer relationships by deploying e.g. customer experience modelling, customer data strategy and personalized marketing effectiveness
Demonstrate in-depth technical capabilities and knowledge of Consumer field of play as well as ability to assimilate new learnings
Lead large-scale client engagements and provide both consumer subject matter expertise and project management experience to serve as the “go to person” for engagement teams (monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes)
Foster relationships with global clients whilst consistently delivering quality client service within expected timeframes and on budget
Support on client pursuits, proposal development and oral presentations
Stay abreast of current business and industry trends in consumer analytics relevant to the clients’ business
Lead our Consumer Analytics capability, driving (new) propositions and bring our solutions to the market.
Drive our global clients to create long term sustainable consumer relationships by deploying e.g. customer experience modelling, customer data strategy and personalized marketing effectiveness
Demonstrate in-depth technical capabilities and knowledge of Consumer field of play as well as ability to assimilate new learnings
Lead large-scale client engagements and provide both consumer subject matter expertise and project management experience to serve as the “go to person” for engagement teams
Foster relationships with global clients whilst consistently delivering quality client service within expected timeframes and on budget
Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes
Support on client pursuits, proposal development and oral presentations
Stay abreast of current business and industry trends in consumer analytics relevant to the clients’ business
What you bring
Demonstrated leadership and business development capabilities
Bachelor, Masters, or PhD degree in Marketing Analytics, Economics, Business, Data Science, Business Analytics, Statistics, Mathematics, Econometrics, Engineering, Operational Research, Computer Science, or other related field with strong quantitative focus, or equivalent experience
More than nine years’ experience including substantial time in Consulting, Consumer Products and Commercial context and particular focus on; Marketing Analytics, Customer behavior and/or customer experience.
Ability to oversee and manage large data & analytics engagements
Fluent in English
Our Core Values
People who demonstrate integrity, respect, teaming and inclusiveness.
People with energy, enthusiasm and the courage to lead.
People who build relationships based on doing the right thing.
What we offer
We offer an attractive benefits package in which you are rewarded for individual and team performance. In addition, we offer you flexible working hours and ample opportunities for career development. At EY, you determine your own career based on your competencies and areas of interest.
What else you can expect at EY:
• Work on interesting assignments with a strong innovative character for a varied and challenging group of clients.
• At EY, each individual has a unique contribution with his/her vision and opinion. So you too! Our culture is open in which attention to diversity is anchored in policy.
• EY offers you an (international) working environment in which you can work independently of time and place. For example, working abroad, certainly within Western Europe, is actively encouraged.
• The unique EY spirit while working together in teams, fun drinks and an annual ski trip.
Data Academy Week
In addition to an extensive range of formal training opportunities (you can even get your MBA!), the EY Data & Analytics team also offers a tailor-made training program: "Data Academy Week". This training program runs for a week at a time, 3 times a year. The format of the Academy Week training is that you will be divided into small teams (in accordance with Scrum methodology), and receive a business case from a customer in a specific analytics sector (Supply chain analytics, commercial analytics, consumer analytics, etc.) on the Monday morning. During the introduction to this business case, the client will describe their biggest data challenges to your team. You and your team work on this problem using the required technologies and skills to deliver a solution to the data challenge by the end of the week. Working hard, getting to know your colleagues, discovering new and exciting tools and technologies, but above all, having fun together is central to the objectives of this learning exercise.
Who is EY
EY is a global player active in the field of accountancy, tax, transactions and consultancy services. With the help of our expertise, systems and financial services, we contribute to a better working environment. That starts with a culture in which you receive training, opportunities and creative freedom to continuously improve yourself and EY.
Due to globalization and technological developments, the environment of organizations is changing rapidly. EY (Tech) Consultancy guides organizations in this. Specialized teams work on projects in different disciplines; from strategy development to strategy execution. Our consultants advise in areas such as IT, Supply Chain, Operational Effectiveness, Finance, Actuarial Services, Technology, Risk and Transactions.
Application procedure
There are a total of 3 interview rounds. The 1st interview round is an introduction round.The 2nd and 3rd interview round consists of meeting the Management / Leadership team.
In addition, we have a live assessment and a pre-employment screening.
Due to laws and regulations and because EY (and in some cases its customers) sets high standards for the reliability and integrity of its employees, every new employee is screened. Depending on the job level, the pre-employment screening can consist of the following components: Certificate of Good Conduct (VOG) or - if no VOG can be applied for in the Netherlands - Criminal Background Check from the country where you currently live or have had the last five years. residence, integrity questionnaire, verification of ID, diplomas and/or work experience and consulting the central insolvency register.
